Service 04

Website maintenance and support

A website isn’t finished on launch day. Software needs updating, security holes appear, content goes stale. With maintenance and support, your site stays current, secure and fast, and you know who to contact when something goes wrong.

Is this for you?

If any of these sound familiar, you’re in the right place.

At the intro call we listen to where you are today and tell you plainly what you need and what you don’t.

  • “We can’t reach the company that built our site anymore.”
  • “Our site has slowed down or sometimes won’t load at all.”
  • “We don’t know who to call, even for small changes.”
  • “We don’t know whether our site is backed up or secure.”
What’s included?

Here’s what we take care of for you.

The scope is different for every business. After the intro call, we send you a tailored scope and proposal in writing.

Updates

We apply software, plugin and platform updates in a controlled way.

Security and backups

We take regular backups and keep an eye on security settings. If something goes wrong, we restore your site from a backup.

Performance monitoring

We measure speed and availability regularly and fix slowdowns before they grow.

Content changes

We update text, images, products or pages for you.

Easy to reach

When something goes wrong or you want a change, you know where to write, and your request won’t sit in a queue.

Process

You focus on your business. We’ll handle the rest.

You know what happens at every step, right from the start.

  1. Intro call

    We listen to what your business does and where you want to take it. If you already have a site, we look at that too.

  2. Roadmap

    We write down clearly what you need and what you don’t, and send you a clear proposal.

  3. Design and build

    We build your site and get the SEO foundations right from the start. We ask for your approval at every step.

  4. Launch and beyond

    We launch your site, then track which searches you appear in and keep working on it.

See the process in detail

FAQ

Maintenance and support: frequently asked questions

Do you maintain sites built by another company?

Yes. We first review the site’s setup and current state. If we find it maintainable, we take it over. If there are serious problems, we tell you plainly.

What does maintenance cover?

The scope depends on your site and your needs. Updates, backups, security monitoring and content changes are the core. After the intro call, we send you the scope in writing.

See all questions

Other services

Everything you need to be visible online, from one team.

Let’s talk

Let’s work out where to start, together.

Fill in the form or message us on WhatsApp. At the intro call we listen to your business and work out with you what you need and what you don’t.

Get in Touch

What do you need? You can choose more than one.

We’ll get back to you as soon as possible.